Privacy Policy for Aurexis

Last updated: 2026

1. Information We Collect

We collect personal data that you provide directly to us when you interact with our website, services, or support team. This may include:

Name
Email address
Phone number
Company name and role
Technical requirements and project details

2. How We Use Your Information

Your data is used to:

Provide, maintain, and improve our AI software and integration services
Respond to your inquiries and support requests
Send updates, newsletters, and technical alerts if you have subscribed
Analyze usage trends and enhance user experience

3. Information Sharing and Disclosure

We do not sell your personal data. We may share information with:

Service providers who assist us in hosting, data analysis, and customer support
Legal authorities if required by applicable law or legal process

4. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, alteration, or destruction. Access to personal data is restricted to authorized personnel on a need-to-know basis.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data, remember your preferences, and improve site navigation. Types of cookies:

Essential cookies for site functionality
Performance cookies for analytics and site improvement
Preference cookies to remember your settings

You can manage cookie preferences through your browser settings, though disabling cookies may affect site usability.

6. GDPR Compliance

If you are located in the European Economic Area, Swiss Confederation, or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

Right to access your personal data
Right to correct inaccurate data
Right to erase your data in certain circumstances
Right to restrict or object to processing
Right to data portability

To exercise these rights, please contact us using the contact form or via the details provided above. We will respond within the timeframes required by applicable law.

7. Children’s Privacy

Our services are intended for users aged 16 and older. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data from a child, please contact us to request deletion.

8. International Transfers

Your information may be processed and stored in the United Arab Emirates or in other countries where our service providers operate. We ensure adequate safeguards to protect your data in accordance with applicable law.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the revised policy with the updated date. Continued use of our services after changes constitutes acceptance.

10. Contact Us

If you have questions about this policy or wish to exercise your data protection rights, please reach out via the contact form or call +971524668191.